I need an expert sometimes
You have a small system or one that runs reliably, and you need expert help now and then.
Monthly support for Hungarian SMEs
Smooth operations, expert support.
Monthly support and maintenance: bug fixes, settings, user questions, with fast and clear help.
Book a 30-minute consultationFree and with no obligation.
25+
years in software development
7
years of Odoo experience, since Odoo 13
50+
modules
Official Odoo Learning Partner
MKIK-accredited ICT supplier
Who is it for?
I use the system every day
You use Odoo or another ERP system every day, and faster help and regular support matter to you.
My system is business-critical
Your system is business-critical and needs close attention and proactive monitoring.
No Odoo or ERP for us to support yet? See our Odoo ERP page.
What problems do we solve?
AI-based support uses your own Odoo or ERP system's settings, processes and previous solutions to help users.
Instant answers
It answers user questions in seconds; for more complex questions, one of our team takes over.
Tuned to your own system
It is trained on your specific Odoo configuration, modules and processes, so it doesn't give generic answers.
Gets more accurate over time
Learns from past resolutions and feedback, so its answers improve over time.
A person steps in when it's needed
For anything more complex, the system passes the query on to us so we can keep working towards a solution.
Support in Hungarian
Users can ask their questions in Hungarian, and can also get guidance outside business hours. This covers the AI assistant only; phone and ticket support from the team follow each plan's business hours.
An AI assistant shaped around your company
In the Partner plan, we set up a dedicated AI assistant that fits your company's processes.
Support plans
Three plans, three service levels. Each is a monthly subscription with a minimum term of 3 months. Every newly implemented system, module and custom development comes with a 60-day warranty.
Essentials
For smaller systems or those running reliably that only need expert help now and then.
- Contact by email and ticket
- Bug fixes, minor configuration changes
- Monthly system health check
- Phone availability
Pro
For an Odoo or ERP system in daily use, where faster help and regular support matter.
- Email, ticket and phone contact
- Bug fixes, changes to settings
- Minor development work covered by the support allowance
- Monthly system health report
- User training (once a month)
- Access to the AI chatbot
Partner
For business-critical systems: close attention and proactive monitoring.
- Email, ticket, phone and AI-based support
- Priority bug fixes and configuration
- Priority handling of development requests
- Continuous monitoring and a quarterly expert review
- A dedicated AI assistant built for you
- Support for one Odoo version upgrade a year
How we get started
- 01
Consultation
We review your current system, listen to your needs, tell you what support you really need, and help you choose the plan that fits your company's size and way of working.
- 02
Launch and setup
We set up the contact channels, issue reporting and all the access needed for support to start smoothly.
- 03
Ongoing support
Month after month, we help fix issues, handle development requests, and keep the system running reliably.
Frequently asked questions
Which plan should I choose?
Essentials suits smaller systems or those running reliably that only need expert help now and then. Pro suits Odoo or ERP systems used daily, where faster help and regular support matter. Partner is designed for business-critical systems that need extra attention. During the first consultation, we help you decide which plan is right for you.
How long do I commit to a plan?
Every plan is a monthly subscription with a minimum term of 3 months.
What happens if I don't use my full support allowance in a month?
Up to half of the unused time can be carried over to the next month.
When is the AI chatbot available?
It is available from the Pro plan upwards. The Partner plan includes a dedicated AI assistant built for you, which fits your company's processes.
What if we are introducing a new system or module right now?
Every newly implemented system, module and custom development comes with a 60-day warranty. During this time, we fix defects against the agreed specification free of charge.
Let's get started
Let's talk about your system
If you already use Odoo or another ERP system and want fast, clear and reliable support, get in touch. In a free 30-minute consultation we'll talk through the options.
Book a 30-minute consultation